Programs

Customer Focus Series for Organizations

 With the constantly evolving tech savvy customer, more and more company  employees are being caught off guard with challenging situations all  while being videotaped.  One wrong move, and it is no longer the  employee that the world sees, but the company that that employee works  for.  That is why we are here, to create an environment where more  employees are consistently trained in superior behavior and skills to  meet customers’ expectations.  

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Business Lessons for Entrepreneurs

  Customer service and creating your very own customer-focused culture is  essential to you providing great service and keeping you in business.   Would it not be wonderful to provide  such an awesome experience to where you are guaranteed paying clients?   You can get to that place by consistently obtaining updated information  on creating and maintaining a satisfactory customer-focused culture by  being a part of this 2-day, 2 hour Masterclass.   

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Strategic Planning Series

 

How often do you get stuck in creating a business strategy?  You are  not alone.  Getting the most out of your efforts is not enough, you have  to create a strategy,and then a marketing plan to run a business and be  relevant. In this class, learn how to develop an effective strategy for  reaching your business goals.

You will:  Define your business culture, undergo a SWOT, develop marketing strategy and manage your metric system. 

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