Customer Journey Mapping For Entrepreneurs And Small Business Owners

This recorded masterclass is designed to help you understand what a brand is, developing your own brand strategy and understanding how your customers experience your brand. It also shows you how to use AI to help you create a personalized Buyer’s Persona of your ideal clientele and know how you can help them. This masterclass shows you the steps in developing your own, actionable customer journey map to leverage yourself in the marketplace.

Masterclass Overview includes:

  • Create Buyer Personas
  • Select Your Target Customer
  • List Customer Touchpoints
  • Identify Customer Actions
  • Selects Ways Customers Can Connect With Your Brand
  • Analyze The Customer Journey
  • Map Out Your Brand Strategy