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CUSTOMER FOCUS STRATEGIST

Empowering You For Hero Moments

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CUSTOMER FOCUS STRATEGIST

Empowering You For Hero Moments


Just Me

My  name is LaTonya Washington. I am the CEO of The Customer Culture and  Founder of the International LIST Tour for Entrepreneurs.  I've  often been described as passionate, compassionate and full of energy in  motivating business professionals on how to leverage their brand in the  marketplace based on the proper customer experience.  

 

Because I have experienced bad customer service firsthand, just like many of you, I created a phenomenal platform that is devoted to empowering companies and their employees on understanding the culture of their customers.  Some of the topics include: Improving the structure of effective communication; reflective listening; how to resolve conflict; how to maintain composure when a situation becomes threatening and so much more....

Many companies know there is the need to keep customers happy in order for them to be profitable, however, they just don't  know how to prioritize the customer experience - that is where I come in.​

 

Messages From You

 

I  receive e-mails constantly regarding help with defusing crises, and how  to handle heightened situations between client and staff.  Because I  take what I do seriously and devote much of my time to clients, it was  obvious that the best thing for me to do was to create livestreams and webinars for those who  are unable to attend a physical CC training program. 

Educate Yourself on Others

 Whether  you want to educate yourself on your consumer, learn how to create a  drama-free atmosphere, even organize your workplace, I love working  side-by-by side with my clients, focusing on goals, and getting tasks  checked off.    


 


Membership Access

$97.00

($0.00 shipping)

Pay with PayPal or a debit/credit card

 

As an entrepreneur, you have to learn skills to stay in business and provide value so you can earn more.  

As a member, you will receive the following benefits:

This membership is for serious entrepreneurs and includes:

  1. Weekly Video Lesson & Access to Archived Lessons
  2. Access to Group Online Elite Accelerator Mastermind
  3. Access to Actions Guides
  4. Member Pricing and Discounts on International LIST Tour Events 

Our instructional hands-on guidance will  educate, empower and give you resources to up-level.  Fee is $97.00 per  month or $997.00 for entire year (a savings of $164.00)